aca77 Privacy Policy

1 Introduction

aca77 ("we", "our", or "platform") provides a safe and reliable online gaming and cricket betting service for users in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities.

This privacy policy ("policy") explains what types of information we collect, how that information is used, with whom it may be shared, and what measures we take to protect your information. By using the aca77 platform, you are agreeing to the terms of this policy.

This policy may be updated from time to time. We will notify you in a timely manner of any significant changes. The latest version will always be available on our website.

2 Information We Collect

When you register and use services on aca77, we may collect the following types of information:

2.1 Personal Identification Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address
• Mobile number
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account details (for transaction processing only)
• Deposit and withdrawal history
• Balance and bonus usage records

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Website browsing activity (via cookies)
• Login time and session duration

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories and usage patterns
• Responsible gaming limit settings

3 How We Use Your Information

Collected information is used for the following purposes:

• Account Management: To complete registration, login, and account verification processes.
• Transaction Processing: To complete deposits and withdrawals and to maintain financial records. To ensure a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
• Identity Verification: To prevent fraudulent activity and to comply with legal obligations.
• Service Improvement: To analyze user experience and improve the platform.
• Communication: To inform you of important updates, bonus offers, and technical issues.
• Responsible Gaming: To monitor your gaming activity, identify signs of potential problems, and provide support.
• Security Assurance: To prevent unauthorized access and cyber attacks.

4 Information Sharing Policy

aca77 gives the highest importance to the privacy of your personal information. However, information may be shared on a limited basis in the following circumstances:

4.1 Payment Processors

Only the financial information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is sent to the payment processor. These third parties operate under their own privacy policies.

4.2 Technology Service Providers

Only the necessary technical information may be shared with the technology service providers that operate our platform.

Only the necessary technical information may be shared with the technology support companies that work to operate our platform. These companies provide services under strict confidentiality agreements and may not use your information for their own purposes.

4.3 Legal Obligations

Required information may be provided in response to court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases we always provide only the minimum necessary information.

4.4 Fraud Prevention

Limited information may be shared with security partners to detect and prevent fraudulent activity. This is essential to protect the interests of all users.

5 Cookies and Tracking Technologies

The aca77 website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functioning of the platform. The website cannot work properly without them.
• Functionality Cookies: Used to remember your preferences and settings, such as language preference and login information.
• Analytics Cookies: Collect information about website usage to help improve the platform.
• Security Cookies: Used to ensure account security and to detect fraudulent login attempts.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform functions to not work properly.

6 Data Retention Period

aca77 retains your personal information only for as long as necessary. The specific retention period depends on the type of information and applicable legal obligations:

• Account Information: For as long as the account is active and for a specified period after closure in accordance with legal obligations.
• Financial Transaction Records: For the period required under financial regulations.
• Communication Records: For a reasonable period after the resolution of a support request.
• Technical Logs: For a limited period as required for security review.

Once the designated period has passed, your information is securely deleted or anonymized in a way that makes it impossible to identify you.

7 Data Security Measures

aca77 applies industry-standard security measures to keep your information safe:

7.1 Encryption Technology

Our platform uses SSL encryption technology, which protects all information transmitted between your browser and our servers. An additional layer of encryption is applied to financial transactions.

7.2 Access Controls

Only authorized personnel can access your personal information, and they are shown only the information necessary to perform their duties. All staff work under strict confidentiality agreements.

7.3 Security Monitoring

Our systems are continuously monitored to detect unauthorized access, suspicious activity, and potential security breaches.

7.4 Response to Security Breaches

If a security breach occurs and your information is at risk, we will notify you promptly and take the necessary protective measures.

8 Your Rights

As an aca77 user, you have the following rights over your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If your account contains incorrect or outdated information, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Opt Out of Marketing Communications: You may opt out of receiving promotional emails or messages at any time.
• Right to Lodge a Complaint: If you have concerns about the handling of your information, you may contact us directly.

9 Protection of Minors' Information

aca77 is an adults-only platform. This service is available only to those aged 21 or above. We do not knowingly collect any personal information from minors.

An age verification process is completed at registration. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10 Third-Party Services and Game Providers

The aca77 platform features content from various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. These providers operate under their own privacy policies.

Some information may be exchanged with a game provider's technical systems during gameplay. However, this information is used solely for operating the game and your identity is not disclosed.

Payment services bKash, Nagad, Rocket, and Upay follow their own privacy policies. We recommend that you also read the privacy policies of these services.

11 Changes to the Privacy Policy

aca77 reserves the right to change this privacy policy at any time. If significant changes are made to the policy, we will notify you by the following methods:

• A notice will be sent to your registered email address.
• A relevant notification will be displayed when you log in to the platform.
• The date of the change will be noted on the privacy policy page of the website.

If you continue to use the platform after the changes, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

12 Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support available 24/7
• Website: aca77.cam

We are committed to responding to any request promptly. Privacy-related requests will be processed within a reasonable time after receipt.